Charles serves as VP Program Management, where he helps guide technical teams to deliver continuous value through our Innowatts’ platform capabilities.  Prior to joining Innowatts, Charles served at VP Product Management for Ista North America leading teams to deliver product roadmaps for SaaS CRM, Billing, and EDI transaction platforms from concept to launch. Starting out as a software engineer, Charles always enjoyed implementing innovative technologies, but really found his calling connecting clients with SaaS software to propel their businesses forward and then bringing together happy, highly productive software development teams to build and grow those products and capabilities. Charles brings great experience asking powerful questions in agile development teams about how to overcome challenges to deliver projects that create real value and delight customers.   Charles is married with three sons and on weekends enjoys playing electric blues guitar and learning to speak Korean.